GWNÏO

Returns

FOR THE PARCELS SENT VIA BPOST

 

1) Go to the eshop www.gwnio.com

 

• Log in to "My Account"

• Click on "My Account" and then on "My Orders"

• Select the order and the products for which you want to be refunded

• Explain in a few words the return’s reasons

• Press on "generate a return"

 

2) Return the package

 

• Close the box of your shipment with the items to return and the invoice.

• Stick the return label on the package (you will find the label inside the package).

• Bring your package to the nearest post office.

• We will refund you directly to your account within 10 business days * after receipt and verification of your package.

 

FOR PACKAGES WITHDRAWN IN STORES

 

1) Go to the eshop www.gwnio.com

 

• Log in to "My Account"

• Click on "My Account" and then on "My Orders"

• Select the order and the products to be refunded

• Explain in a few words the reasons for the return

• Press on "generate a return"

 

2) Return the package to a Gwnïo store

 

• Fold the items to be returned in the original bag with the invoice inside.

• Deposit it at the nearest Gwnio store.

• We will refund you directly to your account within 10 business days * after receipt and verification of your package.

 

 

In case of doubt or for any questions, do not hesitate to contact our technical service by email at contact@gwnio.com or by phone (0032) 0493.58.48.61.

 

Thank you for your confidence and for your contribution to expanding the Gwnïo family a little more each day.


©2018 GWNÏO SPRL™
close